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We are excited to be recruiting an Office Administrator / Scheduler to join a fast paced, family successful business. This is a full-time role, office based and ideally an immediate start but will wait till January 5th for the right person.

The main duties will be:

 Scheduling 12 field engineers (AV & Electrical)
 Booking and managing jobs in Clik (our CRM system)
 Handling incoming calls and managing the shared inbox
 Providing excellent customer service and support
 Updating job records with notes, photos, and parts used
 Supporting the Office Manager with daily administrative tasks
 Chasing engineers for missing information and documentation
 Confirming bookings and managing engineers' daily diaries
 General office duties as required in a busy environment

The ideal person will have the following skills:

 Confident, capable, calm under pressure
 Strong administrative and organisational skills
 Comfortable on the phone and dealing with customers
 Excellent multitasking ability with a proactive approach
 Quick learner, happy to roll up sleeves and get stuck in
 Scheduling or coordination in trades, field service, AV, electrical, repairs, or similar industries an advantage
 Working in a fast-paced environment
 CRM experience

In return we will provide full product support and training, a fun and friendly working environment, the opportunity to learn and develop and be part of a dynamic and successful business