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Babergh and Mid Suffolk District Council are looking to recruit a Repairs Planner to join our team based in Ipswich, Suffolk. You will join us on a full time, fixed term or secondment opportunity for 12 months. The successful candidate will earn a competitive salary of £30,559 - £35,235 per annum (pro rata for part time).

Full time, part time and job share opportunities will be considered.

What we are looking for

We are looking for a Repairs Planner to join us in our Repairs and Maintenance Team in the Housing Directorate.

To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role

Repairs and Maintenance is a busy part of the wider Housing Directorate, and we are looking for someone who can bring exceptional organisation, communication, processing and Microsoft skills to the team. 

As a Repairs Planner, you will take responsibility for the planning and scheduling of resources to deliver repairs and maintenance for our residents. You will schedule/allocate repair works to our trades team, booking appointments with tenants and raising repair jobs in our Housing Maintenance System. 

As part of a small team of planners, you will provide an exceptional resource planning service to our residents, providing them with prompt, professional and accurate information, conducting outbound calls to update on the progress of service requests and ensure that information is updated accurately on the appropriate systems.

About you

We are looking for an efficient Administrator and, although not essential, experience of working within the social housing sector would be of benefit, along with:

knowledge/experience of using Dynamic scheduling system is preferred, however training can be provided for the right person

strong organisational skills and the ability to prioritise a busy and reactive workload

a positive and flexible attitude

the ability to demonstrate reliability, initiative, and the ability to work as part of a team and on your own

proficient IT knowledge and understanding

a good standard of education with a GCSE (or equivalent) in English and mathematics at Grade C/4 or above and the ability to demonstrate suitable work experience necessary for delivering the role.

This role is really suited to someone who will strive for continual improvement and is passionate about delivering excellent customer service and providing high quality, safe homes for the thousands of residents and families that we serve.

You will be based at our Great Wenham Depot, therefore a driver’s licence and access to a vehicle is essential. 

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits

Great opportunities for learning and development.

Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).

Competitive Local Government Pension Scheme.

Wellbeing Support Programme.

Employee Assist Programme.

Health Care Options.

Closing date: 5pm, 3 July 2025

If you think you have what it takes to be successful in this Repairs Planner role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts