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Customer Service Coordinator

Lancaster (LA1)

£24,000 - £26,000 + Bonus

2/3 day hybrid working after probation

Be the Voice of Support in a Property Developer That's Built to Last

We're privileged to again be working with a major UK Property Developer and FTSE 100 listed company. We've partnered with them before, and we know first-hand how committed they are to quality homes and even better careers.

Right now, they're looking for a Customer Service Coordinator to join their Lancaster team. If you're a people-person who's a problem-solver and a calm head under pressure, this could be your next big move.

What You'll Be Doing:

Supporting homeowners with care and professionalism
Coordinating repairs and maintenance with site teams and contractors
Keeping records sharp and systems up to date
Working cross-functionally with construction, sales, and technical teams
Making sure every customer feels heard and helpedWhat You'll Need:

Experience in customer care (housing/construction is a bonus!)
Outstanding communication and admin skills
A cool head and a proactive mindset
IT confidence (Word, Excel, Outlook - COINS is a plus)What They Offer:

Competitive salary (DOE)
Bonus scheme
Pension, life cover & healthcare
Hybrid working after probation (up to 2-3 days from home)This is more than just a job-it's a chance to be part of something that builds futures, not just homes.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website