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Job description -

SUPPORTED HOUSING OFFICER

MAIN PURPOSE OF THE JOB

· The post holder is responsible for providing a support service to men who are fleeing or surviving domestic abuse by identifying their needs and agreeing a programme of support via floating support, telephone support or housing related support.

· To ensure that the telephone helpline is staffed and to support volunteers to staff the helpline to ensure that the service is accessible to service users.

· To refer men into the service accommodation and to ensure that they get a high level of support in order for them to move on into more appropriate accommodation.

· To support men into our Sanctuary House and/or our units of longer term accommodation.

· To provide emotional support to men who have experienced domestic abuse with the aim of enabling them to develop the skills and resources necessary to move on and maintain independence and self-reliance. Working towards integrating them into the wider community.

· To be proactive in the supporting and empowering service users i.e. accompanying them to external appointments and sometimes acting as their advocate e.g. GP’s, substance support services, health clinics etc.

· To provide and promote practical help and support to service users in order to assist in the development of their life skills and enable them to secure independent accommodation i.e. become secure tenants with landlords and/or look at alternative move-on accommodation routes

In accordance with the service Policies and Procedures, to ensure the efficient day-to-day running of all its services in order to promote and encourage good practice.

· To work flexibly and cover holidays, sickness and work some bank holidays. Covering for colleagues sometimes at short notice.

· To work flexible hours in order to meet the needs of the Service Users, this could include early morning / late night working.

· To work flexibly across all the services's Projects as and when required.

· To work in the community in service users home addresses as well as in our offices