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IT Support Technician

Derby

Permanent

to £30,000 (DOE)

IT Support Technician needed for a permanent role in Derby. Providing day-to-day IT support to clients across the midlands.

A chance to join an established IT Services business with a proven track record spanning 20+ years. Start ASAP in Dec 2025 / Jan 2026.

Benefits include - Salary to £30k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.

Key skills, experience + tasks:

Providing remote IT tech support for a range of customers to 1st/2nd line level.

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.

System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.

IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.

Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks.

Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.

Full UK Driving Licence is essential