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Grafton Recruitment are delighted to be partnering with a successful, leading safety integration solution provider in the West Midlands, who are looking for a Key Account Manager responsible for managing multiple accounts with a combine value of £3mil. If you have experience in account management, and experience with CCTV you are encouraged to apply.

Duties and responsibilities:

To manage a number of key contracts within the business
To secure and maintain strong, professional and high-quality relationships with our customer base
To gain and maintain a strong, strategic understanding of our customers' needs
To act as the voice of the customer within the business
To gain and maintain a strong relationship with manufacturers, distributors and consultants within the security sector
To work with our customers to produce solutions that meet their operational and strategic needs, acting as their trusted and professional guide
To survey, design and quote for the installation, service and maintenance of a range of life safety systems with a strong focus on CCTV
To work with the wider team to support the submission of tenders and bids for new business
To work with the Head of Customer Engagement to produce commercial forecastsYou will have:

Strong interpersonal skills with experience of providing a world class customer experience
Experience of working within the Security Sector
Strong knowledge of complex CCTV systems, associated transmission and networks
Experience of designing or installing security, life safety and connected systems (including but not limited to CCTV, Access Control, Intruder and Fire)
Experience of constructing build sheets and quotation

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