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Previous customer service or customer-facing experience
Excellent communication and listening skills
A calm, empathetic approach when handling queries or complaints
Strong problem-solving and organisational abilitiesDesirable but not essential:

Contact centre or telecoms experience
Experience supporting broadband, mobile, or subscription servicesWhat You'll Get

Competitive salary
Performance-related bonuses or incentives
Full training and ongoing support
A friendly, supportive team environment
Clear progression opportunities into senior service, quality, or management roles
Pension, paid holidays, and additional benefitsWhy Join Us?

We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience.

Apply now and be the friendly voice our customers rely on.

Job Type: Full-time

Benefits:

Company pension
On-site parking