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Account Manager

Cardiff

£40,000 - £50,000

My client is looking for an Account Manager to join their team. The successful candidate will be responsible for building up client relationships, acting as the main point of contact, and developing new opportunities within their assigned territory. Responsibilities include managing accounts, processing orders from start to finish, coordinating with suppliers, ensuring projects meet deadlines, and providing proactive advice to clients on innovative products and services.

Core responsibilities:

Serve as the primary point of contact for assigned clients, building and maintaining strong, trusted relationships.

Manage the full lifecycle of orders, from initial brief to final invoicing, ensuring they are delivered accurately and on time according to client specifications and quality standards.

Work with suppliers to manage production schedules, optimise job efficiency, and ensure quality control.

Identify and develop new commercial opportunities with strategic accounts and distributors.

Provide expert advice to clients on innovative products, services, and production methodologies to help them achieve their business objectives.

Track and measure key account metrics and work towards budget expectations and performance targets.

Ensure accuracy on a job-by-job basis, comparing quotes, client purchase orders, and invoices, and strive to meet cost-saving initiatives.

Key skills:

Excellent communication and interpersonal skills

Problem-solving abilities

Strong negotiation skills

Commercial and business awareness

Organizational and time management skills

A proactive and results-oriented mindset