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We’re looking for an experienced Operations Administrator to join a friendly, supportive team within a company that truly prides itself on its family-like work culture. As a leader in their industry, they offer a welcoming environment where your administrative expertise will play a key role.

Key responsibilities for a Operations Administrator:

* Monitoring a shared inbox and taking ownership for enquiries relating to your customers.

* Processing orders for bulk, independent and dropship customers.

* Processing orders using the inhouse system.

* Using in house system to arrange bookings and processing delivery notes to the warehouse.

* Dealing with inbound calls and emails from retail and end consumer enquiries.

* Liaising with the Shipping team and advising customers of amendments to delivery dates.

Key Skills for a Operations Administrator:

* Strong administrative experience.

* Excellent attention to detail.

* Effective written and verbal communication skills and able to communicate in a clear, well structured, concise manner.

* Confident and professional telephone manner.

* Ability to learn multiple customer IT systems.

Key benefits for a Operations Administrator:

* 22 Days holiday plus bank holiday, increases with service

* Pension

* Onsite Parking

* Discount on products

* Company lunches

* Company events (Summer & Christmas)

If you're looking for an exciting opportunity to further your career in administration, we’d love to hear from you. Apply today