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Customer Liaison Officer

Location: South Birmingham

Rate: £18.00ph

Hours: Mon-Fri (08:00-16:30)

Sub-Contract

Immediate Start

Nelson Permanent Placements are currently recruiting on behalf of our client who are seeking an experienced Customer Liaison Officer to work on a South Birmingham local Council Contract.

As a Customer Liaison Officer, you will be involved in a large Social Housing Contract (on maintenance, retrofit and repair works) for existing properties and high-rises across South Birmingham. The project encompasses Bathroom and Kitchen upgrades.

You will be essential in contacting residents to schedule property inspections.

Duties:

· Leading tenant engagement and developing community relationships.

· Acting as a focal point of contact in addressing concerns and queries with residents.

· Offering resolution and addressing issues/concerns accordingly.

· Travelling to locations within South Birmingham (including Bournville, Weoley Castle, Northfield, Longbridge and Redditch).

Customer Liaison Officer Requirements:

· 2-3 years’ experience as a Customer Liaison Officer (within Social Housing/Domestic environments).

· Proficient in Microsoft Office Packages (Word, Outlook and Excel).

· A Full UK Driving Licence

How to Apply:

Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team.

This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency.

Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply, as your details will not be processed