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Job Title: Project Co-Ordinator & Systems Administrator

Location: Bond Street (hybrid 3-4 days in the office)

Salary: (phone number removed)

Job Type: Full Time

Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.

As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.

Key Responsibilities:

Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.

Essential Skills & Qualifications:

Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes

Desirable:

Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar

proficient in Microsoft Excel & PowerPoint

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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