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Senior Sales Consultant
Salary: £44,301
Location: Farringdon

MUST HAVE SHARED OWNERSHIP EXPERIENCE

Our client, a leading provider of affordable housing solutions, is seeking a Senior Sales Consultant to join their dynamic team in Farringdon. This is a pivotal role responsible for delivering the sales budget and ensuring a seamless, customer-focused experience throughout the property sales journey.

Key Responsibilities:

Lead the resales process, working closely with internal sales consultants and external contractors to ensure properties are marketed in line with policy, eligibility, and compliance standards.
Champion a culture of exceptional customer service, ensuring consistent, high-quality communication and support for all prospective buyers.
Build and maintain strong relationships with financial advisers and solicitors, monitoring service levels and supporting the sales progression process.
Collaborate with the marketing team to review and maintain accurate, effective, and compliant property listings.
Represent the organisation at housing events and exhibitions, promoting the brand and its property offerings.
Ensure high levels of satisfaction among customers and stakeholders through proactive engagement and problem-solving.
Support the Senior Agency Sales Manager with additional duties aligned with the scope of the role.

Experience & Skills Required:

Proven experience in a sales and customer service environment, ideally within the property or housing sector.
In-depth knowledge of the property sales process, including shared ownership and outright sales.
Strong understanding of legal and compliance aspects related to property transactions.
Demonstrated ability to deliver outstanding customer care.
Excellent communication skills, both written and verbal, with strong IT and numerical literacy