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This is a unique an opportunity to join this super group of people and share in our success. We merged in January 2025 and are the market leader in each of the sectors we serve, via our Commercial, Domestic, Residential and Service divisions. And we want to grow. With growth comes more opportunity to invest in products, infrastructure and most importantly in you. Let’s begin by setting out our ambition. We want to extend our position as market leader across our sectors and build a great place for everyone to work. We’ll achieve this by continuing to be entrepreneurial, that’s the mind-set which got our brands to where they are today, customer-focused, competitive and best-in-class operationally.

JOB TITLE: Senior Product Manager

EMPLOYING ENTITY: Dutypoint Ltd

EMPLOYMENT BASIS: Permanent

LOCATION: Office

HOURS OF WORK: 8.30am – 5.00pm Mon-Fri

40 hours per week

REPORTS TO: Head of Product

TEAM FUNCTION:

Drive growth and improve profitability within a specific group of products and their associated markets.

PURPOSE OF ROLE:

Become the ‘CEO of the product’, with significant autonomy to take ownership of the roadmap and strategy for assigned product groups.

Develop a deep understanding of the market and competitive landscape through regular customer visits with the sales team and attending trade events. Develop value-based pricing and route to market strategies that leverage growth opportunities whilst maximising profitability. Collaborate closely with all other areas of the business to on-board their support to manage products through the product lifecycle, ensuring product group objectives are delivered in alignment with business strategy.

RESPONSIBILITIES:

* Define the product vision, annual strategic product objectives and corresponding tactical plans (with a primary focus on the “product” and “price” aspects of the marketing mix) for meeting these objectives.

* Develop and maintain the product roadmap as a live document in alignment with the product objectives and tactical plans.

* Lead cross-departmental focus groups to review product ideas and help shape the future roadmap and strategy

* Underpinned by strong market evaluations, lead the discovery, business case and launch stages of new product development.

* During design, development and operational readiness stages, hold the assigned project manager accountable for delivering the product to specification, on time and to quality.

* Develop product Value Propositions/ Unique Selling Points and set value-based pricing in line with market segmentation and positioning.

* Set financial performance goals to meet product strategic objectives and monitor and report regularly. Identify key trends and drive any necessary action to avert declining performance

* Close collaboration with divisional directors and their teams to ensure accountability to agreed product performance targets and adherence to pricing strategy.

* Manage internal and external customer request / suggestions for product design changes, and documentation updates.

* Build internal justifications to drive product improvement projects (such as cost reduction, performance / range enhancement, adaption to new regulations).

* Work closely with marketing and provide them with the necessary technical content for product promotion.

* Regularly provide product roadmap updates to internal stakeholders.

* Deliver product training for sales teams and customers.

* Provide approval for engineering change requests for products by reviewing cost, accreditation and customer/market-perceived quality impact.

KNOWLEDGE AND SKILLS:

* Degree qualified (Master’s level preferred) in business, marketing, engineering, finance or related. Significant relevant industry experience can be considered in lieu of academic qualifications.

* Minimum 5 years of experience in a product management, engineering and/or customer-facing role.

* Knowledge of marketing frameworks such as the SOSTAC model or equivalent is highly desirable

* Commercial and technical experience within manufacturing industries is beneficial.

* Specific experience and knowledge within the building services and construction products industry highly desirable.

* Excellent written and verbal communication skills.

* Willingness to develop a balanced understanding (commercial and technical) of the products and their applications.

ATTRIBUTES:

* Commercially astute

* Team player

* Ability to influence cross-functional teams

* Willing to travel (mainly UK, but occasionally within mainland Europe) - up to 20