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Job Summary
To be responsible for repairing and servicing both customers and inhouse equipment, to quality standards in accordance with Company procedures at optimum cost, whilst providing exceptional levels of customer service.

Duties

* · Servicing and calibrating equipment for our clients own hire fleet and customer owned equipment, including, where relevant carrying out services at customer premises

· Competently carrying out technical demonstrations on the company’s full range of hire products

· Supplying regional support on the specialist range of equipment

· Providing telephone technical support both internally and externally

· Delivering first class customer back up including attending breakdowns, providing onsite technical support and training, carrying out site audits and providing feedback to customers and supervisors

· Establishing good relationships with customers and suppliers, both internal and external to assist the company in achieving its business goals and objectives

· Suggesting improvements to equipment, depot policies, systems and working practices as part of a culture of continuous improvement

· Ability to be flexible especially in terms of travel to support specialist equipment across the South of England

Skills

* · A proven mechanical engineering/mechanics background

· Electronics, hydraulics and component fault finding background/experience

· Flexible disposition

· Aptitude to learn quickly

· Ability to work unsupervised

Desirable

· FLT Licence

· Working knowledge of servicing petrol and diesel generators

· Knowledge of equipment in the fleet hire

· Willingness to travel

· Positive “can do” attitude, with the desire to learn and develop