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We are recruiting for an experienced sales Administrator/Customer Services professional to join an established and growing business based in Cheltenham. The company manufacture specialist industrial lubrication equipment, and they have an immediate requirement for an experienced administrator with exceptional customer service skills to assist in all aspects of office administration as part of a small office team, responding efficiently to incoming enquiries and orders and building good rapport with new and existing customers.

Key responsibilities:

· Establish strong relationships with existing customers

· Detail products and services to potential customers

· Generate and follow up all quotations, logging data and updating reports

· Responding promptly to all customer enquiries; providing product/service information

· Maintaining, logging and updating all customer interaction

· Operating CRM system – raising and processing orders, quotations and booking carriage

· Address and resolve any customer issues regarding products or service

Key skills & attributes:

· Previous experience in an industrial / engineering / sales admin environment

· Computer literate (Microsoft office) with knowledge of Sage Line 50 (essential)

· Excellent communication and organisational skills

· Highly motivated, customer driven and able to work to strict deadlines/targets

Hours Monday to Thursday 8.30am – 4.30pm, Friday 8.30am -2.00pm

Up to £28K depending on experience; 25 days holiday + bank holidays

Please forward your up-to-date CV details and call Judy to discuss further.

First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers