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Support Assistant - Homeless Women & Baby Project

We are seeking adaptable, compassionate, and proactive individuals to join our relief pool supporting a specialist residential project in Cardiff. This service provides high-quality supported living for women and their infant children who may be navigating the challenges of homelessness, trauma, or domestic abuse.

Overview:

* Title: Support Worke Assistant

* Pay: £13.68 - £27.36 per hour, inclusive of holiday pay

* Location - Cardiff

* Time : Waking nights 20.00pm - 05.30am

* You must have a Driving Licence

As a Support Assistant, you will ensure the project remains a safe, stable, and empowering environment 24/7. You will work alongside a dedicated team to provide immediate practical and emotional support to families during their journey toward independence.

Key Responsibilities

* Trauma-Informed Care: Deliver support through a lens of empathy and understanding, recognizing the complex backgrounds of the women in our service.

* Health & Safety: Maintain the integrity of the building through regular safety checks, monitoring CCTV (where applicable), and managing visitor access.

* Parental Support: Assist mothers with practical infant care tasks, modeling positive parenting behaviors and helping to establish healthy routines.

* Independent Living Skills: Provide "at-the-elbow" support with budgeting, cooking, cleaning, and navigating local Cardiff community resources.

* Crisis De-escalation: Manage challenging behaviors or emotional distress with a calm, professional, and non-confrontational approach.

* Reporting: Maintain high standards of record-keeping, ensuring all incidents and progress notes are logged accurately for the permanent staff team

Benefits:

* Excellent Rates of pay, weekly pay, and no payroll charges

* Free food while on shift

* Variety of work in different social care and healthcare settings

* Vetro Mobile Booking App for communicating shift availability

* Support from a specialist consultant

* Free online training and subsidised practical training (TMVA,PMVA,PBM)

* Agency worker of the month prize £50

* Entry into our Golden Ticket draw to win £500 every quarter

* 24-hour registration - register from the comfort of your own home

* Holiday pay- paid weekly or accumulated in a holiday pot

* Vetro contributed pension

Do you want to make a real, measurable difference in the lives of young people? If this sounds like your dream role, we would love to hear from you. If you think you’re right for this Children's Support Worker role, then click the ‘apply’ button below.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone