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Customer Service Executive
Poole | £26,000 | Full-Time, Permanent

Are you passionate about delivering outstanding customer service and building lasting client relationships? We're looking for a proactive and enthusiastic Customer Service Executive to join a busy and friendly team in Poole. This is a fantastic opportunity to take ownership of key customer accounts, provide first-class support, and play an important role in ensuring smooth day-to-day operations.

What you'll be doing:

Managing key customer accounts and developing strong working relationships.

Handling incoming calls and customer enquiries with professionalism and care.

Processing purchase orders accurately and efficiently.

Proactively contacting customers to offer alternatives for out-of-stock items and resolving first-line technical queries.

Cross-selling and promoting current offers to drive sales.

Liaising with internal departments to ensure on-time delivery and customer satisfaction.

Supporting general administration and office coordination tasks.

What we're looking for:

Previous experience in a telephone-based customer service or sales role.

Confident communication and strong organisational skills.

Proficient in Microsoft Outlook and Excel

Excellent attention to detail and accuracy.

What's in it for you:

£26,000

Friendly, supportive office environment

Opportunity to work with well-established brands

Monday to Friday working hours (no weekends)

If you're a confident communicator who enjoys solving problems, building relationships, and providing an exceptional customer experience, we'd love to hear from you!

Apply today and join a team that truly values great service and teamwork.

INDCP