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My client operates a premium competitive socialising venue in The City, bringing together high‑performance gaming, cinematic immersive experiences, craft cocktails and memorable group events. They are creating one of London’s most exciting social entertainment destinations—where elevated hospitality meets dynamic, interactive play.

The Role: Social Media & Sales Manager

We’re looking for a commercially minded creative to lead both our social media presence and sales performance. In this dual‑skill role, you’ll create compelling content that grows our online visibility while actively converting enquiries into bookings and driving new group and corporate business.

You will become the voice, personality and commercial engine behind XP Tavern’s growth.

What You’ll Be Doing

Social Media & Content Creation

Create and publish content across TikTok, Instagram, Facebook and LinkedIn
Build and manage a monthly content calendar
Develop shoot concepts, scripts and ideas
Film and edit high‑quality short‑form videos (Reels, TikToks)
Capture the venue’s atmosphere, gaming experiences, cocktails, food and events
Write engaging captions with strong calls to action
Analyse performance and refine strategy
Maintain a consistent visual identity and tone of voice

Reactive Sales & Booking Management

Manage all inbound enquiries (DMs, email, website and third‑party platforms)
Respond quickly and professionally to booking requests
Convert leads into confirmed bookings
Follow up on warm leads and pending enquiries
Handle communication for large group and corporate bookings
Liaise with operations to ensure seamless event delivery

Proactive Sales & Business Development

Identify and pursue new booking opportunities
Source and contact corporate clients, event planners and community groups
Maximise third‑party platforms (Tagvenue, Wonderdays, etc.)
Explore and build new partnership channels
Drive consistent revenue growth in line with monthly targets

Working Structure

This hybrid role combines office‑based work (2–3 days/week) with on‑site activity at the venue (2–3 days/week).
Evening work may occasionally be required for major events, launches or content shoots, with advance notice provided.

Our office is a short walk from the venue, making travel between both locations smooth and easy.

What We’re Looking For

Minimum 3 years’ experience in hospitality, social media, events or venue sales
Strong experience creating short‑form video content
Confident using CapCut, Premiere Pro or similar editing tools
A commercial mindset with proven revenue‑driving ability
Excellent written communication skills
Highly organised, fast‑responding and detail‑focused
Confident, professional and proactive communicator

Key KPIs

Monthly content output
Social media growth & engagement
Enquiry response time
Lead conversion rate
Revenue from group & corporate bookings
Performance of third‑party platforms

What We Offer

£35,000 base salary
Performance bonus
Free meal during shifts
Team discounts
The chance to shape the voice and commercial success of one of London’s most exciting competitive socialising venues