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Commercial Insolvency Team Manager

Location: Leeds (Office-Based)
Salary: £50,000 + Performance Bonus

About the Role

We are seeking an experienced and driven Commercial Insolvency Team Manager to lead a high-performing team of nine sales agents within our Leeds office. This is a critical leadership role responsible for driving commercial performance, ensuring exceptional service quality, and supporting businesses through the insolvency process with professionalism and integrity.

You will play a key part in developing your team’s capability, ensuring compliance, and optimising operational performance while fostering a positive, solutions-focused culture.

Key Responsibilities

* Lead, coach, and develop a team of 9 commercial sales agents to achieve and exceed performance targets

* Monitor KPIs, analyse performance trends, and implement action plans to drive improvements

* Ensure all cases are managed efficiently, ethically, and in line with regulatory requirements

* Support the team in managing complex insolvency cases, providing guidance and expert insight

* Foster a strong team culture focused on quality, compliance, and customer care

* Deliver regular performance reviews, coaching sessions, and ongoing development opportunities

* Collaborate with senior leadership on strategy, forecasting, and continuous improvement initiatives

* Identify process enhancements to improve service delivery and commercial outcomes

About You

* Proven experience managing a sales or case-handling team (insolvency or financial services experience highly desirable)

* Strong leadership, coaching, and people development skills

* Excellent understanding of commercial KPIs and performance drivers

* High level of professionalism with strong problem-solving capabilities

* Ability to work effectively in a fast-paced, target-driven environment

* Strong communication and stakeholder management skills

What We Offer

* £50,000 base salary

* Attractive performance-based bonus scheme

* Career development opportunities within a growing organisation

* Supportive, collaborative working environment

* Modern Leeds office location