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Client Services Administrator, £27,000, Haywards Heath, 9:00-17:30 Mon-Thurs, 9:00-17:00 Fri, Full-time, Permanent, 20 days holiday + bank holidays (increasing annually to 25), Pension

The Role
We are seeking a Client Services Administrator to join a long-standing organisation in the financial services sector, supporting business operations. The company works with a network of professional partners to deliver bespoke funding solutions. This Client Services Administrator position plays a vital role in a small, collaborative support team, reporting into senior administrators and working closely with colleagues across operations, marketing, and compliance. The successful Client Services Administrator will assist in managing business enquiries from initial contact through to final processing and will contribute to administrative and promotional activities.

Liaising with clients, professional partners, solicitors, surveyors, and financial institutions
Preparing and dispatching documentation, and managing completed paperwork for funding approval
Supporting marketing activities including social media scheduling, event coordination, and corporate gifting
Assisting with website updates and promotional mailings
Handling general administrative tasks including scanning, post, and office supply management
Coordinating facilities-related activities with contractors and service providers
Supporting system development through internal platforms and process tools
Contributing to compliance activities such as GDPR support and office health and safety supplies

Requirements
The successful candidate will be enthusiastic and committed to excellent customer service. Strong administrative ability and attention to detail are essential, alongside effective communication and a willingness to support both core and routine tasks. IT literacy and the ability to prioritise work efficiently in a team setting are highly desirable. This role could suit someone who has worked as a Customer Service Administrator, Lending Support Administrator, or Operations Assistant.

Company Information
This employer operates within the financial services sector, providing tailored funding solutions to businesses through a trusted network of professional intermediaries. Known for their client-focused approach and commitment to service, they combine traditional values with innovative systems to ensure efficient and responsive support. With continued investment in technology and people, the company offers a stable and progressive environment for career development.

Package

£27,000 starting salary
Based in central Haywards Heath
20 days annual leave plus bank holidays, increasing by 1 day per year to a maximum of 25
Full-time, permanent, office-based role with optional 1-day remote working after probation
Working hours: 9:00-17:30 Mon-Thurs, 9:00-17:00 Fri
Pension schemeTravail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion