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Jackson Hogg have partnered with a specialist manufacturing business in the Middlesbrough area, on a Senior Quality Manager position, reporting into the Quality Director.

Senior Quality Manager Responsibilities

* Provide support of nonconforming material (NCR) and customer complaints, perform investigations, material dispositions, and communicate with customers and/or suppliers.

* Facilitate supplier corrective action (SCAR) subsystem, communicate with suppliers, and follow up on investigations and corrective action planning and implementation by suppliers

* Support corrective and preventive action (CAPA) subsystem, perform investigations, follow up on corrections, root cause investigations, corrective action plan, implementation, and effectiveness verification plan

* Perform the qualification of new and existing suppliers, perform supplier audits, monitor supplier performance provide scorecards, and other related supplier management activities.

* Facilitate the execution of Risk Management activities

* Identify statistically based sampling plans for inspections and testing

* Participate in internal and external (ISO, MDD/MDR, customer, supplier) audits and FDA inspections

* Support Post-Market Surveillance (PMS) activities as required

* Collect and report Quality metrics and data as required

* Identify and implement opportunities for continuous improvement

* Perform other Quality System related duties as required, communicate with customers and or suppliers as needed providing compliance information i.e., RoHS, conflict materials, prop 65 etc. as needed.

* Interdepartmental relationships and transactions

* Support and development of the company QMS

* NPI project support

Senior Quality Manager Requirements

* Quality Engineering experience in a manufacturing or industrial environment, preferably in an FDA/ISO regulated environment

* Knowledge of statistical sampling and analysis

* Technical writing experience

* Experience performing quality audits and utilizing manufacturing processes, techniques, and continuous improvement methodologies (i.e., Six Sigma, Lean manufacturing, etc.).

* Team management experience