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Mortgage Administrator

Location: Camberley

Salary: £25,000-£33,000

Hours: Full-time (9:00am 5:30pm)

We are currently seeking a proactive, motivated, and experienced Mortgage Administrator to join our growing team. In this client-focused role, you will act as the first point of contact for customers, offering guidance and support throughout the mortgage application process.

Key Responsibilities:

Provide comprehensive administrative support to 3 mortgage brokers, working alongside 2 other dedicated Mortgage Administrators

Accurately record and maintain information relating to applications, cases, and client records

Process mortgage applications efficiently and accurately

Liaise with clients, solicitors, mortgage lenders, and advisers to ensure seamless communication and progress

Deliver a high standard of service, ensuring clients are kept fully informed and supported

Keep all parties updated with the latest developments on each case

Research mortgage products and solutions to meet client needs

Required Skills & Experience:

Strong problem-solving skills with the ability to resolve issues promptly and effectively

Excellent communication skills, both written and verbal

Confident and professional telephone manner with a commitment to outstanding customer service

Strong organisational abilities and experience working in a fast-paced administrative environment

Able to prioritise tasks and manage time effectively under pressure

A collaborative team player who can also work independently using initiative

Exceptional attention to detail

Comfortable working with numbers and mortgage figures

Working knowledge of Mortgage Lender systems and processes, with the ability to confidently manage mortgage applications from start to finish