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Customer Service Administrator

Location: Avonmouth

Position: Full time, Permanent

Salary: circa £24,000 + Benefits

Our Client

Our client is a well-established, market leading, family run business based in Avonmouth.  They have a close-knit team of professional Customer Service Administrators who work with company processes and policies, as well as industry standards, to liaise with customers, providing the best possible service.

Responsibilities of Customer Service Administrator:    

Responding to and processing customer enquiries and orders

Work actively with current and potential client’s enquiries

Building and maintaining great client relationships

Provision of remote customer support and queries by telephone and email

Liaising with customers and colleagues

Support other administrative duties where necessary

The Ideal Candidate:

Comfortable with speaking to customers, nationally, via telephone

Ability to converse fluently, confidently and professionally via telephone and email

Computer literate with good knowledge of word and excel, with Sage experience an advantage

Excellent attention to detail

Good organisational skills

Willingness to learn and develop

Next steps:

If this sounds like a great opportunity and you can demonstrate a proven track record in initiating and delivering the above, with solid results, then please click Apply to upload your CV for consideration. Alternatively, contact Holly on (phone number removed) to discuss in further detail.

We look forward to hearing from you.

If this job is not quite right for you but you are looking for a new position, as a specialist Recruiter, please contact us for a confidential discussion on your career.

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Autograph Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers