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Brand Manager
Location: Wellingborough
Type: Full-Time

Overview:
We're seeking a proactive and relationship-driven Brand Manager to strengthen customer engagement through tailored marketing support. This role is focused on helping clients grow by leveraging a full suite of marketing tools - from lead generation to co-branded content - rather than just selling products. You'll act as the link between customers and internal teams, ensuring our partners gain real value from our brand.

Key Responsibilities:

Build and maintain strong customer relationships to drive loyalty and growth

Help clients maximize marketing tools including brochures, POS material, digital assets, and partner benefits

Deliver training and support on systems and resources

Tailor marketing solutions to suit individual client needs

Manage updates, campaigns, and available collateral

Identify content opportunities (e.g. case studies, photography) for joint marketing use

Report on customer interactions and ensure internal follow-up

Maintain and update the marketing portal

Monitor engagement and track marketing impact

Feed customer insights into ongoing improvements

Adjust tone and approach for B2B and B2C audiences

What We're Looking For:

Strong relationship-building and communication skills

Background in marketing, customer success, or account management

Organised, proactive, and results-oriented

Comfortable with basic data analysis and reporting

Confident presenting to varied audiences

Collaborative mindset, with ability to work cross-functionally

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy