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A well established organisation in Birmingham are looking for a Tenancy Service Officer to join their team on a temporary basis to help support on providing tenancy and housing management services to their customers. Predominantly focused on managing their customers and dealing with tenancy breaches, you will be expected to adopt their service first ethos.

Tenancy Services Officer
Monday- Friday/ 35 hours
Birmingham Centre
£20-23ph paid weekly via umbrella
Temporary on going

As a Tenancy Services Officer, your main duties will be:

To deliver excellent housing management services that reduce the risk of tenancy failure.
To manage a caseload on anti social behaviour/ tenancy breaches/ safeguarding and tenancy fraud cases
To promote service delivery that aims to resolve all cases efficiently
To work with other agencies to increase the detection and prevention of tenancy fraud
To instigate tenancy enforcement and court action where it is reasonable.
The skills needed to be successful as a Tenancy Service Officer are:

The ability to analyse and interpret complex information
Knowledge of tenancy legalisations and processes
Previous experience in a similar role such as Tenancy advisor, tenancy officer, TSO etc
The benefits of this Tenancy Service Officer role are:

Weekends off
Experience in a reputable company
Commutable location via public transport
If this role is of interest, please apply directly to this advert. For more information call (phone number removed) and contact Megan