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Receptionist / Administrator, Darlington

Salary circa £30,000

About the Role

This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service.

Key Responsibilities

* Act as the primary point of contact for all visitors and callers, delivering a warm, professional, and helpful experience.

* Answer, screen, and direct incoming calls promptly and courteously.

* Greet visitors, ensure they feel comfortable, and provide support as needed.

* Full administrative support for the wider teams in the business such as HR, Marketing and Operations.

* Manage meeting room bookings and ensure all required equipment and light refreshments are prepared in advance.

* Coordinate and arrange catering or lunches for both client-facing and internal meetings.

* Maintain a tidy, organised, and presentable front desk and reception area.

* Provide administrative support and assist with ad-hoc tasks across all areas of the business as required.

Requirements

* Previous experience in a mixed reception / administrative role would be ideal

* Strong MS Office skills

* Strong communication and interpersonal skills.

* Highly organised with excellent attention to detail.

* Ability to multitask and prioritise effectively in a fast-paced environment.

* Energetic, positive and a real team player