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Credit Controller

£30,000 - £35,000 (depending on experience)
Monday - Friday | 100% office‑based role
9am - 5pm
25 days annual leave
Free parking
Bright, open‑plan office local transport linksPartnering with a highly successful local business with nationwide operations, we are supporting their search for an additional Credit Controller to join their established and well‑run team. Led by an experienced and knowledgeable manager, you will be part of a supportive department that looks after around 30 sites and their clients, giving you the chance to build strong relationships while working in a busy, rewarding environment.

About You

You're confident communicating with customers and not afraid to pick up the phone to achieve successful outcomes. You enjoy problem‑solving, following processes, and working closely with your allocated offices to reduce outstanding debt.

Good attention to detail is essential, and while you don't need to be an Excel expert, basic working knowledge would be very useful. Any other IT package experience is a bonus.

Key Responsibilities

Allocate various forms of customer payments to credit and cash accounts
Chase overdue debt via telephone and email
Take payments over the phone with confidence and professionalism
Resolve invoice queries and support issue resolution
Produce and maintain "stopped accounts" listings
Record all actions, conversations and updates in customer notes
Create and maintain accurate customer files and documentationWorking Environment

This office is known for being relaxed, collaborative and flexible. Strong processes, tools and resources are already in place to help you succeed.

Benefits of working here

Be part of a successful, supportive team
Company pension
Generous annual bonus
Parking available
Flexible working hours considered (school hours option available)
Secure and stable businessExperience Required

Credit control experience is naturally welcomed. However, if you come from a customer service background, are highly organised, take pride in your accuracy, and enjoy building relationships, you are strongly encouraged to apply.

Apply online for immediate consideration. This role is being managed by Rhiannon Winn at Office Angels Tunbridge Wells.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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