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Role: Test Release and Support Engineer

Duration: 12 Months

Location: Onsite - Cambridge - CB4 0WZ

Rate: £25 P/HOUR - Umbrella

Job Responsibilities:

Supporting manual testing and factory release of our endpoint security software products
Triaging, investigating and documenting issues raised by HP's testing teams using Jira and internal tools
Liaising between testers, developers and product managers to resolve issues
Making software releases to the testing and factory teams, including ongoing management/configuration and production of supporting artefacts
Maintenance and development of internal process and system documentation

Job Requirements:

1+ years of experience in technical support, preferably with log analysis
Good understanding of Windows, including applications (MS Office suites, browsers) and system tools (registry, event viewer)
Confident command line user
Hands-on experience of ticketing software (e.g. Jira)
Familiarity with standard software development methodologies

The following skills and attributes are a plus:

Commercial software testing experience, including writing test cases
Management of test infrastructure and environments
Knowledge of a programming language such as PowerShell, Python, C#
Experience with remote connectivity solutions (e.g. TeamViewer) and working with globally distributed development teams
Familiarity with a hardware-led environment