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Laboratory Support Coordinator** (Contract)

Duration: 12 Months (Possibility for extension)

Location: Newcastle-upon-Tyne

Rate: A highly competitive PAYE or Umbrella Day Rate is available for suitable candidates

Role Profile

As part of our team, you will play a vital role in ensuring that our laboratory services run smoothly, enabling healthcare professionals to provide the best care possible.

Key Responsibilities:

Provide frontline support for a variety of analytical systems.
Troubleshoot and resolve technical issues swiftly.
Minimize unplanned downtime of laboratory equipment, ensuring efficiency.
Deliver applications and IT support to enhance user experience.
Conduct training sessions for laboratory staff, sharing your expertise.

Skills & Experience:

A degree, HNC/HND in Electrical/Mechanical Engineering or equivalent experience.
A thorough and current understanding of the In Vitro Diagnostics (IVD) industry.
Proven experience in implementing top-tier support services.
Exceptional troubleshooting and problem-solving skills.
Strong communication and teamwork abilities, with a knack for collaboration.
Resilience and tenacity, thriving in high-pressure situations.
A growth mindset and the ability to adapt using agile techniques.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment