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We’re hiring for a Customer Care Advisor to join a well-established manufacturer based in Glossop.

You’ll be the main point of contact for customers, managing orders from enquiry to delivery and ensuring a smooth, positive experience at every stage.

What’s on offer?

* £27k p/a

* Mon – Fri | 8am – 5pm

* Early finish on Fridays

* 25 days holiday (plus bank hols)

* Extra day off with H&S bonus

* Staff product discounts

* Company pension scheme

What will you be doing as a Customer Care Advisor?

* Managing the sales inbox and processing customer orders accurately

* Handling calls and emails from new and existing customers

* Updating customers on order status, shipments and delivery schedules

* Liaising with internal teams including sales, transport and production

* Inputting and managing data using SAP and Microsoft Office

* Supporting the sales team with pricing, quotes and general administration

* Building relationships with customers to maintain long-term satisfaction

What do you need?

* Previous order processing/administration experience

* Experience in a manufacturing/production environment

* Confidence with CRM or ERP systems such as SAP

Interested?

Apply now or speak with Carla at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.

KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted