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Business Administrator 

Location: Castleford (WF10)
Hours: 37 hours per week, Monday to Friday (8:30 – 16:30)
Flexibility: Flexi-time may be offered after probation. Agile working may be available depending on tasks and experience.

Descripstion:
We are recruiting for a Regional Customer Service Support Administrator to join our clients team, providing high-quality administrative support to Field Operations regional teams. This is an excellent opportunity for someone with strong administrative and IT skills who is keen to learn and develop in a supportive environment.

Key Responsibilities:

Processing purchase orders across multiple departments
Payment of service providers using CRM & CFS
Assisting with the planned power cut process, raising jobs in the in-house system and issuing letters in line with OFGEM standards
Supporting the customer call centre during peak periods and large-scale outages
Handling St Lighting faults process in accordance with OFGEM standards (CRM & CFS)
Assisting with the 3rd Party Damage process, collating costs for invoicing
Supporting Streetworks processes including permits, liaison with Local Authorities and service providers
Ordering stationery, handling postal duties, and liaising with site staff by telephone
Key Skills & Competencies:

Proven administration background
Strong IT skills
Excellent planning and organisational abilities
Strong written and verbal communication skills
Confident team player with a proactive approach
Desire to learn and develop
Experience in customer service or Streetworks (desirable, but not essential)If your skills Align with whats required above  - Please call (phone number removed) and ask for Remi :)