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Job Title – Contract Manager

My client is global leading provider in FM and they are looking for a contract manager to operate one of their well-known and established leisure contracts across the Midland region. The Manager will be responsible for delivering both Hard and Soft services whilst managing stakeholder relations.

What You’ll Do:

* Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.

* Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence procedures.

* Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and management, including reporting and issue resolution.

* Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.

* Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.

* Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

* Travel: This role will be based from home with travel to sites across the Northern Region.

What We’re Looking For:

* Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.

* Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.

* Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).

* Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.

* Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Qualifications

* Qualified in either electrical or mechanical from a recognised institution or having a strong understanding in M&E

* Health & Safety qualifications eg IOSH, NEBOSH

* Previous experience in a similar role within FM

* Driving License