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Role Overview

We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided.

Key Responsibilities

Provide technical support related to remapping software and systems
Write and manage remapping files for various vehicle models
Assist customers and internal teams with troubleshooting and file delivery
Participate in training and assessments to ensure quality and compliance
Collaborate with the support and file writing teams to maintain service standards

Requirements

Strong IT skills, particularly in support and file handling
Automotive knowledge is preferred but not essential
Willingness to learn and undergo training
Ability to work weekends and late shifts
Good communication and problem-solving skills

Work Schedule

Includes weekend shifts
Late shifts required
Flexible scheduling may be available

Training & Development

Comprehensive training provided
Ongoing assessments to support skill development and quality assurance

Work Split

50% Technical Support
50% File Writing and Management