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Basic Salary £25,000 - 28,000 / 40hr week  / 28 days holiday / Pension / Parking
 
Hours  7-4 or 8-5pm
 
We have been established for over 70 years specialising in the Refrigeration and Air Conditioning industry, providing a first class service to our clients across the country.  We are proud to supply companies such as Costa, KFC, Waitrose, Mitchell and Butlers and Premier Inn Hotels.
 
We are seeking a highly organised and proactive Engineer Scheduler to coordinate and schedule the activities of field and technical engineers on our catering desk. This role is critical to ensuring efficient deployment of engineering resources, timely service delivery, and optimal workload distribution. You will work closely with operations, customer service, and engineering teams to meet both internal KPIs and client expectations.
 
Job Role

Allocating work to the service engineers
Managing emails and telephone call enquiries for the catering desk
Ordering parts
Keeping clients up to date
Chasing up jobs and ensuring someone is assigned to them
Processing job sheets, quotes, purchase orders
Ensure administration processes work effectively Requirements

Previous experience on a service desk in the HVAC or catering industry
Great communication and customer skills
Able to work well in a team
IT literate  
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