Case Manager

Liverpool, Merseyside
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Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth.

The Opportunity

Northreach is working with a growing specialist lender to recruit a Case Manager to support the end-to-end delivery of bridging finance transactions. This role plays a critical part in ensuring applications move efficiently from submission through to completion, while maintaining a high standard of service for brokers and clients.

This position suits someone highly organised, detail-focused, and comfortable managing multiple cases at once in a fast-paced lending environment.

The role

As Case Manager, you will take responsibility for the day-to-day coordination of bridging finance cases. You will act as a key point of contact for brokers and clients, working closely with underwriters, legal advisors, and internal stakeholders to ensure all documentation, conditions, and requirements are met in a timely manner.

You will be expected to proactively manage case progression, identify potential delays, and resolve issues to keep transactions on track.

Key responsibilities

* Support the full lifecycle of bridging finance applications from submission to completion

* Act as a primary point of contact for brokers and clients, providing regular updates

* Liaise with underwriters, solicitors, valuers, and internal teams to gather information and progress cases

* Ensure all documentation is complete, accurate, and compliant with internal policy

* Maintain detailed and up-to-date case records and correspondence

* Identify issues or bottlenecks within cases and work to resolve them efficiently

* Provide updates and reporting on case status and pipeline progression

What we are looking for

* Previous experience in a case management, completions, or operational role within bridging finance or specialist lending is preferred

* Strong organisational and time-management skills

* Excellent attention to detail and accuracy

* Clear and confident communication skills, both written and verbal

* Proactive problem-solving mindset with the ability to manage competing priorities

* Comfortable working in an office-based, team-oriented environment

Why consider this role

This is an opportunity to join a growing lender at an exciting stage of development, where operational quality and client experience are highly valued. You will play a visible role in supporting deal delivery and will have scope to develop your skills within specialist property finance

Job Info
CV-Library logo
Job Title:
Case Manager
Company:
CV-Library
Location:
Liverpool, Merseyside
Salary:
£35000 - £40000 Per annum
Posted:
Jan 7th 2026
Closes:
Feb 7th 2026
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
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