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Account Manager
Facilities Management - Cleaning
Cambridge Area
£30,000 - £35,000 + Company Car + Fuel Card

About the Role
Are you a driven Account Manager with experience in facilities management and a passion for delivering high-quality cleaning services? We’re seeking a proactive and customer-focused Account Manager to oversee a £600,000 portfolio across the Cambridge area.
This is a fantastic opportunity to join a well-established and growing FM company where you’ll play a key role in maintaining and developing strong client relationships, managing contract performance, and ensuring exceptional service delivery.
Key Responsibilities
Manage a portfolio of cleaning contracts worth approx. £600,000 across multiple client sites.
Act as the primary point of contact for clients, ensuring their expectations are met and exceeded.
Lead, support, and develop site-based cleaning teams to deliver outstanding service.
Conduct regular site audits and ensure all operations comply with health & safety and company standards.
Monitor contract performance and drive continuous improvement in service delivery.
Handle staffing matters including recruitment, training, and performance reviews.
Identify opportunities for contract growth or added value services. Requirements
Proven experience in facilities management, specifically within contract cleaning.
Excellent client relationship and communication skills.
Strong understanding of H&S regulations and industry compliance.
Experience managing budgets, teams, and operational KPIs.
Full UK driving licence (company car and fuel card provided).
Based in or around the Cambridge area, with flexibility to travel to client sites. What’s in It for You?
Competitive salary of £30,000 – £35,000
Company car and fuel card
Opportunities for career development in a growing FM company
Supportive management team and a great working culture
Autonomy and ownership over a significant contract portfolio Apply Today! If you're ready to take the next step in your FM career and thrive in a client-facing role, we want to hear from you. Submit your CV and join a company that values your expertise and rewards your success.

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