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BDS are working with a local housing association to recruit a Permanent sheltered housing advisor to provide a housing management service within one of their sheltered services for the over 55's in the Harlow area.

Duties:

* Daily welfare checks to residents.

* Facilitate property lettings and tenant communication for smooth onboarding

* Conduct regular health and safety checks to ensure property conditions are well-maintained.

* Coordinate with external agencies and providers when necessary.

* Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears

* Act promptly on complaints regarding anti-social behaviour, escalating where needed.

* Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria:

* The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.

* Strong understanding of tenant and housing management, particularly for older adults

* Confident in conducting health and safety checks within residential environments

* Effective communicator, able to handle complaints and uphold tenancy agreements

* Experience working collaboratively with external agencies to support tenants' needs

Salary: From £29,000 per annum