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Administrator /Results Executive – London (Hybrid after Probation)
Package Details: £27,188.67 Per Annum + Excellent Company Benefits
Contracted Hours: Permanent, 37.5 Hours Per Week (Monday to Friday)
Location: London near Canada Water/ hybrid working after probation
Remit:
OH Talent Solutions are working with a valued client who are currently looking to recruit a Results Executive. This is an exciting opportunity to join a forward-thinking and innovative organisation within the medical and clinical services sector. The successful candidate will play a key role in supporting the enabling and issuing of results for all medical, clinical, and drug & alcohol-related procedures, ensuring the highest levels of accuracy and service delivery.
The Role:
You will undertake a range of responsibilities which include the following:
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Supporting the enabling and issuing of medical, clinical and drug & alcohol results with precision and accuracy.
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Ensuring all results meet customer expectations in terms of quality, accuracy, and timeliness.
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Assisting with the investigation and resolution of customer queries and complaints in an efficient and timely manner.
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Collaborating with internal teams to ensure a seamless and professional service delivery.
Requirements:
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Exceptional attention to detail and accuracy.
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Strong critical thinking and problem-solving skills.
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Ability to work effectively under pressure in a fast-paced environment.
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Excellent time management and the ability to meet strict deadlines.
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A passion for delivering outstanding customer service.
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Administrative or customer service experience is desirable but not essential