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Branch Sales Assistant

Location: Suffolk

Salary: Up to £34,000 (Dependent on Experience) + Generous Bonus

Job Type: Full-time, Permanent (44 hours per week)

Job Overview

We are seeking an enthusiastic and customer-focused individual to join a well-established merchant

team as a Branch Sales Assistant. This role focuses on delivering exceptional customer service and

providing essential administrative support in a dynamic, fast-paced environment.

Key Responsibilities

• Provide excellent customer service, assisting customers with product selection and inquiries.

• Accurately process sales transactions and manage account-related queries.

• Build and maintain strong customer relationships to encourage repeat business.

• Promote new products, special offers, and seasonal promotions.

• Handle telephone and email inquiries promptly and professionally.

Candidate Requirements:

• Previous experience in a merchant environment is preferred.

• Strong customer service and communication skills.

• Basic knowledge of plumbing and heating products is advantageous.

• Excellent organisational skills and attention to detail.

• A proactive approach and ability to thrive in a fast-paced setting.

Benefits:

• Generous Bonus

• Opportunities for career development and advancement.

• Supportive and collaborative work environment.

• Pension Scheme and 23 days holiday.

• Employee discounts on products and services.

• Financially secure business with excellent staff retention and reputation.

Interested?

We would love to hear from you! Submit your CV today.

For more information, please call Simon Acres Recruitment on (phone number removed)