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Digital Account Manager
The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence.
You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships.
Hybrid working available for this role.
Role:
* Maintaining good, healthy client relationships through regular phone, email and face to face meetings
* Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client
* Overseeing the quality of service delivery
* Working with client development plans and internal processes to deliver long-term client relationships
* Documenting all client contact
* Ensuring the delivery of monthly marketing reports
* Identifying and presenting new business opportunities to your portfolio of clients
* Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools
* Management of client budgets
Employee Benefits:
* 28 days’ annual leave and additional time off between Christmas and New Year
* Paid day off on your birthday
* Pension scheme
* Private Healthcare including GP Access 24/7
* Hybrid working as standard and flexible working options to suit work/life balance
* Office lunches & Christmas parties and evening events
* Annual budget for individual training/development
* Celebration of achievements
* Death in service benefit
* Employee Assistance Programme
If this might be of interest, then please apply with your CV to find out more