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Admissions Assistant
Full-Time | Permanent | On-site

About the School - Downsend - Main
Downsend is an innovative and forward-thinking independent school, with a new vision; to inspire a generation to embrace the future, shaping incredible people who will make change in our world. At Downsend, we prepare our young people for the future with a creative and problem-solving approach. We think big, we celebrate innovation, and we never hold back.
We are delighted to announce that all four schools in the Downsend family have been judged to be 'excellent in all areas' by the Independent School Inspectorate.
The school now has an exciting opportunity for an experienced Admissions Assistant to join our fantastic team.

About Cognita
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, 'Thrive in a rapidly evolving world'.

About the role
We are looking for a friendly, organised and detail-oriented Admissions Assistant to join the team at Downsend School. Reporting to the Admissions Manager, you will play a vital role in supporting the recruitment and admissions process for pupils from Nursery to Sixth Form. You'll be an ambassador for our school, delivering exceptional customer service to prospective families, managing enquiries, coordinating visits and events, and maintaining accurate data throughout the admissions journey.
This is a varied, people-focused role that requires a proactive and professional individual who is confident engaging with families, pupils and colleagues. As part of a high-performing and supportive team, your work will help shape the first impressions families have of Downsend and ensure their journey through admissions is smooth, informative and welcoming.

To see the full job description,

Who we are looking for:
Essentials:
* Excellent people skills, with a strong service ethic and the ability to deliver exceptional service
* Embodies the values of care, adaptability and excellence, with the ability to handle sensitive situations with empathy and discretion
* Previous experience in a customer service, data-driven or sales-oriented role is essential, and experience in an education setting or with admissions systems such as iSAMS is desirable.
* Ability to use multiple data systems and web-based applications accurately and efficiently
* Experience working in a fast-moving environment and the ability to manage conflicting priorities
* Proficiency in MS Office and cloud-based platforms
* A good standard of general education, ideally including A Levels or equivalent qualifications

Benefits at Cognita
*Competitive salary depending upon qualifications and experience
*Free lunch provided during Term Time
*Free parking on site (subject to availability)
*School fee discount
*Exclusive third-party discounts
*Professional Development

How to Apply
Complete this application before the closing date. The Closing Date for Applications is: 29/06/2025.
Early applications are encouraged, we reserve the right to interview and appoint prior to the closing date for the right applicant.
Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background