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About The Company
About the Role
We are seeking a highly organised, proactive, and professional Operational Assistant to provide high-quality administrative, operational, and coordination support to our Senior Management Team and wider divisional teams.
This is a pivotal role that acts as a central point of contact across the Division, supporting effective planning, communication, and delivery of divisional priorities. The successful candidate will help ensure smooth day-to-day operations while contributing to the successful implementation of projects, systems, and initiatives.
This role is ideal for someone who thrives in a fast-paced environment, enjoys working with senior leaders, and has the confidence to manage competing priorities while maintaining exceptional attention to detail.
About The Role
Key Responsibilities
Administrative Support
Provide comprehensive diary management, meeting coordination, travel arrangements, and correspondence support for Divisional Directors and Senior Managers
Prepare reports, presentations, briefing papers, and other documentation
Maintain accurate records, databases, and filing systems
Support budget monitoring, procurement processes, and financial administration
Respond to internal and external enquiries in a timely and professional mannerOperational & Coordination Support
Act as a central coordination point for divisional projects, activities, and communications
Track progress against divisional plans, highlighting risks, delays, and resource pressures
Support the rollout of new systems, processes, and initiatives across the Division
Liaise with internal teams and external partners to ensure effective collaboration and delivery
Organise divisional meetings, workshops, and events, including logistics and follow-up actionsPlanning & Implementation
Contribute to the development of divisional plans, timelines, and strategic priorities
Gather, analyse, and present information to support decision-making and forward planning
Assist with risk assessments, resource planning, and performance monitoring
Prepare planning documents, summaries, and progress updates for senior leadership
Track actions from planning sessions to ensure completionCommunication & Stakeholder Engagement
Support clear, consistent communication across the Division
Draft internal updates, briefings, newsletters, and reports
Build effective working relationships with colleagues, partners, and stakeholders
Ensure information flows smoothly between divisional teams and central functions
About You
You will be an organised and adaptable professional with strong communication skills and experience supporting senior leaders or multi-site teams.
Essential experience and skills:
Experience in administrative, coordination, or operational support roles
Experience supporting senior leaders and/or geographically dispersed teams
Familiarity with project coordination, planning, or implementation processes
Strong IT skills and confidence using digital systems
Excellent organisational and time-management skills with the ability to prioritise effectively
High attention to detail, including strong proofreading and document-editing skills
Exceptional written and verbal communication skills
Proficiency in Microsoft Office, particularly Excel (including formulas and data analysis)
Ability to handle sensitive information with discretion and confidentiality
Ability to work independently, adapt to changing priorities, and use initiativeDesirable:
Experience within social care, public sector, charity, or corporate environments
Understanding of social care operations, legislation, or commissioning processesOther requirements:
Full driving licence
Willingness and ability to travel nationally as requiredWhy Choose Us?
✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Still not convinced?
?We have been recognised as a Top Employer 2025 in the United Kingdom.
?We have been named as a Top 50 Inspiring Workplace Uk & Ireland
?We are a Disability confident committed company.
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks