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Customer Services & Accounts Administrator
Location: [Insert Location]
Hours: Monday to Friday, 08:30 – 17:30
Salary: Competitive + Benefits

Howard James Recruitment is proud to be working in partnership with a long-established and highly respected family-run business within the agricultural sector. We are seeking a friendly, organised and proactive Customer Services & Accounts Administrator to join their close-knit team.

This is an excellent opportunity for someone who thrives in a customer-focused environment and enjoys a varied administrative role with real purpose.

Key Responsibilities:

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Handling inbound calls and enquiries from customers, suppliers, and sales teams

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Serving customers at the front desk, including taking payments

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Processing and updating sales orders received via phone, email, and in person

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Coordinating with sales, transport, and production teams to ensure smooth operations

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Managing order confirmations, invoicing and credit notes

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Resolving customer queries and complaints in a professional manner

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Processing payments via card, cheque and cash

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Performing general office administrative tasks

What’s in it for you:

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Company pension scheme

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Group Life Assurance Scheme

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Extra holidays with length of service

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Optional accident insurance

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Cycle to work scheme

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Employee discounts

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Free and on-site parking

Ideal Candidate:

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Previous experience in a similar customer service and administrative role

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A confident communicator with great attention to detail

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Comfortable using MS Office and open to learning bespoke systems

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A team player with a can-do attitude and willingness to help

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Minimum GCSE-level education or equivalent (preferred)

If you're looking to join a company that truly values its people and customers – and you're ready to roll your sleeves up and make a difference – then we'd love to hear from you.

Apply today via Howard James Recruitment and take the next step in your career