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Assistant Manager - Residential Living
Sheffield
£27.5k per annum

Synced are looking for an Assistant Manager to lead a small team for a PBSA building in Sheffield. This role is about creating a real sense of community and ensuring residents feel at home.

You may currently be working as a Customer Service Advisor, Resident Coordinator or Host, Community Associate, Resident Services Advisor, Front of House, Receptionist or in a similar customer services role – whatever your title, what really matters is your people-first attitude and ability to provide an exceptional experience.

Outline duties:

* Creating and nurturing an incredible environment for residents.

* Building strong relationships with your team, residents and creating a true sense of community.

* Managing social media channels for the building.

* Supporting sales & marketing – conducting site tours, handling leasing & renewals, and promoting memberships.

* Overseeing building administration – including tenancy & lease documentation.

* Coordinating maintenance requests and liaising with contractors.

* Organising events to enhance resident engagement.

What We’re Looking For:

A real people person – warm, friendly, and approachable.
Customer service obsessed – you love delivering great experiences.
Highly organised – able to juggle multiple tasks in a fast-paced environment.
Great communication skills – both in person and online.
Experience in a customer-facing role – hospitality, PBSA, BTR, CoLiving, coworking, or similar industries are all transferable.

Why Join Us?

Be part of an exciting and growing company in the PBSA sector.
Work in a dynamic and social environment with a real sense of community.
Opportunities for career growth and development.

If you’re looking for a role where you can make a real impact, build connections, and grow your career, we’d love to hear from you.

To be considered for and be successful in this role you will need to be a team player with a willingness to adapt and grow with the business who thrives in a fast-paced environment.

Synced are acting as an external talent partner