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Service Administrator

Location: Warrington
Employment Type: Full-time, Permanent

About the Role

An established engineering company is seeking a proactive and organised Service Administrator to join their busy Warrington office. This is a key role supporting both the service team and wider business operations, ensuring that customer orders, stock control, and administrative tasks are managed accurately and efficiently.

Key Responsibilities

* Use Sage 200 to raise purchase and sales orders, generate delivery notes, and process transactions.

* Prioritise workload effectively in collaboration with the workshop supervisor to support operational needs.

* Liaise with customers and suppliers to obtain prices and quotations, ensuring orders and deliveries are correct.

* Manage a CRM quoting system, sending quotations and preparing costing sheets for the service team.

* Handle general administrative duties, including answering calls, scanning, and filing.

* Maintain accurate records, including customer weekly reports and updated spreadsheets.

* Oversee stock control functions such as goods in/out and support monthly stock checks.

* Use Office 365 confidently for email and document management.

Skills & Experience

* Previous experience in an administration or service support role (engineering/manufacturing background preferred).

* Confident in using Sage, Sage 200 or similar ERP/accounting software.

* Strong organisational skills with the ability to prioritise and multitask.

* Excellent communication skills, both written and verbal, with a customer-focused attitude.

* IT literate, with good working knowledge of Office 365 (Excel, Outlook, Word).

* A proactive, detail-oriented approach with the ability to work independently and as part of a team.

What’s on Offer

* Competitive salary.

* Opportunity to work within a supportive, growing engineering business.

* Long-term career progression prospects within service administration.

* Friendly and collaborative team environment