Login to Apply

Housing Support Officer

Location: Swansea

Salary: £13.50 per hour

Hours: 20 hours per week - part time

Contract Type: Temporary (approx. 3 months with possible extension)

Are you passionate about supporting vulnerable individuals to live independently and thrive within their community?

We are seeking a committed and compassionate Housing Support Officer to join our team and play a key role in empowering individuals to sustain their tenancies and lead fulfilling lives.

You'll support 5 tenants to transition to the next stage of their lives.

What will you do?

Deliver high-quality, person-centred support to a caseload of vulnerable tenants, promoting independence and personal growth.
Carry out detailed assessments for incoming referrals, ensuring appropriate information is gathered and shared.
Develop, implement, and regularly review individualised support and risk management plans.
Maintain regular contact with tenants, conducting weekly visits at a minimum, with increased support during settling-in periods.
Provide advice, guidance, and strategies to help tenants understand and manage their responsibilities.
Work closely with other professionals and services to ensure a holistic, coordinated approach to support.
Promote positive behaviours and community integration, encouraging tenants to be good neighbours and active community members.
Ensure accurate and timely record-keeping of all tenant interactions and activities using internal systems.
Conduct regular Health & Safety checks and property inspections, reporting maintenance issues to ensure high standards of accommodation.

What do we need?

Experience in housing support, social care, or a related field (desirable but not essential if you have transferable skills).
Excellent interpersonal and communication skills with a strong ability to engage individuals from diverse backgrounds.
A proactive and empathetic approach to problem-solving and tenant engagement.
Ability to work independently, manage a varied caseload, and maintain accurate records.
Knowledge of safeguarding practices and risk management procedures is desirable.
Access to your own vehicle.
A live DBS check on the update service.

Apply now and be part of a team dedicated to supporting people to live safely, independently, and confidently in their own homes.

To apply: Please get in touch with Keeran @ Moxie People for more information, or apply through this advert