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Are you a detail-oriented project manager with a passion for safety, compliance, and customer satisfaction? We're looking for a Recall Program Coordinator to join our dynamic team in Dunton for a 7-month contract. This high-profile role is critical in launching and managing Field Service Actions across Europe.

Key Responsibilities:
* Develop cost-effective dealer repair strategies for vehicle concerns.
* Create and manage Dealer Bulletins, Service Instructions, and Customer Letters.
* Set up affected vehicle populations in PTS, GRID, and GCAMP systems.
* Collaborate closely with the Office of General Counsel and translation agencies.
* Liaise with Market Surveillance Authorities and regulatory bodies across Europe.
* Coordinate with National Sales Companies, Global Offices, and Supply Chain Management.
* Work with Public Affairs, Customer Experience Teams, and Customer Contact Centres.
* Participate in the Government Enquiry Review Committee and Critical Concern Review Group.
* Provide recall status updates and present to senior management teams.
* Manage customer letter distribution through mailing agencies.
* Ensure compliance with audit requirements and maintain accurate departmental records.

Skills & Experience Required:
* Proven experience coordinating recalls or service programs.
* Strong interpersonal and communication skills.
* Proficiency in Microsoft Excel, Word, and PowerPoint.
* Excellent analytical and multitasking abilities.
* Ability to manage multiple programs under pressure and tight deadlines.

Ready to make a difference? Apply now and help shape the future of vehicle safety and customer care