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Property Supervisor (Part-Time) Location: Edinburgh, City Centre
Working Hours: Friday to Sunday, 9:00 AM – 5:30 PM (22.5 hours/week)
Salary: £15,795 annually
Contract Type: Permanent, Part-Time

A growing property lettings agency based in Edinburgh is seeking a proactive and skilled Property Supervisor to join their dynamic team. The business manages a portfolio of both long-term and short-term rental properties and operates with a start-up mindset—innovative, fast-paced, and relentlessly focused on excellent service for clients and tenants alike.

As a Property Supervisor, you will play a vital role in maintaining high standards across the property portfolio. This includes coordinating maintenance and repairs, liaising with external contractors, and ensuring that both guests and tenants enjoy a consistently high-quality experience—whether they stay for a weekend or a year.

Key Responsibilities: 

Ensure all properties are well-maintained, clean, and guest-ready at all times.

Proactively identify and address maintenance issues using your own DIY skills where appropriate.

Escalate tasks to professional contractors when necessary.

Manage guest and tenant communication in a timely and professional manner.

Visit properties regularly to uphold presentation and operational standards.

Handle end-of-tenancy procedures, including inspections, repairs, and coordinating cleaning.

Approve and review booking/reservation requests.

Work closely with cleaning teams and contractors to maintain seamless service.

Deliver excellent customer service across all interactions with tenants, guests, and property owners.

You are enthusiastic, self-motivated, and customer-focused, with a strong ability to adapt in a fast-changing environment. You thrive in a hands-on role where no two days are the same.

Essential Requirements:

5+ years of relevant customer service experience (property or hospitality sector preferred).

Strong communication skills—friendly, professional, and empathetic.

DIY and basic maintenance skills.

Ability to anticipate and resolve issues before they escalate.

Full UK driver’s licence (clean) and comfortable driving a Transit-sized van.

Comfortable using a range of technologies and quick to learn new systems.

Reliable, detail-oriented, and capable of working independently.

What’s on Offer

Supportive and collaborative team culture.

Modern, centrally located office in Edinburgh.

16.8 days annual leave (plus your birthday off).

Private healthcare.

Company laptop and mobile phone.

Use of a company vehicle.

Training, support, and opportunities to grow within the business.

Skills assessment and cover letter required as part of the application process