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Client Success/Account Manager | Hybrid | Newport - South Wales

IntaPeople are seeking a motivated and experienced Client Account Manager to join their Client Management team based in South Wales. We are looking to speak with candidates who have strong financial services or insurance experience and who have managed tier 1 (key) accounts previously.

You’ll have excellent organisational skills whilst having the ability to communicate effectively to key business stakeholders (internal and external). Being commercially minded will also go a long way in this role as the opportunity to grow key target accounts will be needed.

Reporting into the ‘Head of Client Management will play a key role in growing and strengthening their portfolio of tier 1 accounts.

Skills, Experience and attributes

Proven experience within a customer success/client/account management role (4-5+years)

Experience within the financial services or insurance sector

Proficient in Microsoft Office applications, especially Microsoft Excel

Stake holder management experience at all levels

The strong ability to build rapport with internal and external stakeholders

Excellent problem solving skills

A relatable degree (Business Management etc) would be desirable but not essential

Key Responsibilities (but not limited to):

You will take the lead on any new client implementations that fall within your remit

You and deliver product training programs across the business at all levels

You will act as a leading point of contact to designated key clients and will build and maintain strong relationships .

Oversee the production and distribution of quality, accurate reporting internally and externally

Use analytical and excel skills to review new and existing data, analyse and understand client data portfolios to identify needs and potential business opportunities

Being commercially minded you’ll help identify and execute additional revenue opportunities in current accounts and work closely with the commercial team to execute these

Work closely with all business departments such as Client Management, Commercial team, Operations and the IT/Data Team.

Role overview at a glance

Client Account Manager

Newport | Hybrid (2-3 days per week)

Starting salary £45,000 - £50,000 – depending on experience

An incentive scheme personalised to your own accounts

Bonus Scheme based on performance

Starting on 25 days annual leave per year

Hybrid working - 3 days onsite

Free parking on site 

Private Medical Healthcare

Group Life Insurance (4x basic annual salary)

Employee Assistance Programme

Cycle to Work Scheme

Enhanced Maternity & Paternity Benefits

Performance and Development Framework

Long service awards.

This role is a hybrid role with a 2-3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in Newport (South Wales).

You may also be required to travel to client site (UK only) on occasions.

Please note we cannot provide sponsorship to candidates who are not eligible to live and work within the UK without restriction. 

For more information please call Nathan Handley on (phone number removed) or click APPLY now for immediate consideration