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Customer Service Advisors - EE Darlington

Start ASAP | £13.95/hr | Office-Based | Temp until March

Looking to kickstart your career with one of the UK's leading telecoms brands? We're hiring Customer Service Advisors to join EE's Contract Team Set-Up in Darlington. This is a fantastic opportunity to gain hands-on experience in a fast-paced, customer-focused environment - with the chance to apply for internal roles during your assignment.

? What's on Offer:

? Full-time office-based role in Darlington
? Monday to Friday, 9:30am - 6:00pm (37.5 hours/week)
? £13.95 per hour
? Immediate start
? 4 weeks of paid training (no holidays during this period)
?️ All bank holidays off
? May be subject to DBS Checks

? The Role:

You'll be the first point of contact for incoming calls from EE's sales team and customers, helping to set up contracts accurately and efficiently. This is a quality-over-quantity role - no call duration targets, just a focus on getting things right.

Your day-to-day will include:

? Handling inbound calls related to contract setup
? Verifying and entering contract details into the system
? Following up with sales teams or customers for missing info
✅ Ensuring contracts are complete and error-free before activation

? What You'll Bring:

? A passion for delivering excellent customer service
? Strong attention to detail
? Clear and confident communication skills
✅ Accountability and ownership of tasks

? Why Join EE?

You'll be part of a supportive team, working in a dynamic environment where accuracy and customer satisfaction are key. Whether you're looking to build experience or explore a long-term career path, this role offers a great stepping stone.

✅ Interested?

Apply today online!

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